Help & FAQ

What is My Wish List and how do I use it?

My Wish List allows you to save search results of products that you are interested in for future reference when returning to SourceForSports.com, or for purchase at your local Source For Sports store. It also allows for easy access to desired items without having to browse the entire website to find them again, and the ability to email, share, or print these items for reference. Products in My Wish List can be added to your Shopping Cart to complete your online purchase, or can be reserved at a local Source For Sports for pick up.

Note: You must create a Personal Account or Profile on SourceForSports.com to save items to My Wish List.

Learn More:

My Account

Will all products be available for online purchasing?

No, not all products will be available for purchase online. Currently SourceForSports.com offers hockey and goalie products for online purchase. Other sport categories and products will be added in the future.

Some items will not be eligible for online purchase due to manufacturer restrictions. Other items may be too large or too expensive to ship. Products available for online purchase will feature an “Add to Cart” button. Those products not available for online purchase will show a “Not Available Online” message indicating that this product cannot be purchased online.

All products found on SourceForSports.com will carry one of the following statuses indicating the availability of the product for purchase:

Available Online: This product can be purchased online or reserved online and picked up in-store.

Available In-Store: This product is available in store for purchase.

Not Available Online: This product cannot or is ineligible to be purchased online.

Sold Out: This product is out of stock and cannot be purchased online or in-store.

Do all Source For Sports Stores sell all the same products and sports categories?

No, each Source For Sports store is independently owned and operated and sells products and sports categories that meet the needs of their local communities.

Search using the Store Locator to find out which sports and sports categories your local store sells. You can also navigate to your desired Store Page for a full review on Sports and Sports Categories, Store Hours, Store Services, and more.

If you’re looking for a specific product, please contact or visit your local Source For Sports store.

Learn More:

Store Locator

My local store doesn’t carry all the products available on SourceForSports.com. Why not?

Since every Source For Sports store is locally owned, the products they sell are determined by the needs of the local community and our brand proposition: We Know Our Stuff. Our stores strive to be the top destination for the products they carry by knowing their stuff and being able to provide the best advice to their customers.

Why can't I find all the products sold at my local store on the website?

SourceForSports.com features the sports categories and products that are most commonly found in our stores across Canada. Your local Source For Sports store may specialize in sports that are unique to their market, which are not common to most of our stores across the country.

How do I know what size I am?

While we do offer sizing guidance on SourceForSports.com, it is merely a guide and cannot guarantee a proper fit. The only way to ensure that you are getting a proper fit is to visit your local Source For Sports store for the Pro-Formance Advantage Custom Fitting System, which guarantees a proper fit.

Why do you need to know my location?

Providing your location (or geolocation) helps us navigate you to the closest store in your area using the Store Locator and various Find Store buttons throughout our website. Because not all Source For Sports stores offer the same products or services, we want to make it easy for you to find what you’re looking for as quickly (and as close to home) as possible, even if the store in your local community does not sell it.

How do I find out more information more about an item I’m interested in?

Click or Tap the product to access the Product Details page. This page will provide a detailed description of the product.

How do I find a specific product I’m looking for?

There are several ways to find the product you are looking for on SourceForSports.com:

  • Enter the Product Name, Brand, or SKU code in the search bar located along the top of the webpage
  • Browse our various product categories by clicking the links found on each page
  • Narrow or Refine your search results by using our search bar, sorting tools, and filters to better target your results

If you cannot find a desired product online, contact your local Source For Sports store for product availability and pricing. Just because you cannot find a specific product online does not mean it is not carried by your local store. Products found online are a representation of items carried by most stores who sell any given category.

Search using our Store Locator and navigate to your desired local store to find information on the sport categories and services they offer.

Learn More:

Store Locator

Store Services

My Store

Are the colours of products on the website accurate?

Yes, the colours on the website are accurate. However, every computer monitor and digital device will display colours differently depending on your colour setting and monitor calibration.

Can I purchase products online?

Yes! You can purchase products online. You will find a limited number of products available online. We are currently focusing on our Hockey category and will bring other sports online as their seasons approach. The products you purchase will be shipped from our designated fulfillment stores. All of our stores are independently owned and operated, which means the mix of products available is dependent on what each store has in stock. We will be expanding our selection with Baseball, Soccer and Lacrosse in 2018, followed by Fitness, Footwear and Apparel. By late 2018, we anticipate that all of our sports categories will be available for online purchase.

Learn More:

My Account

My Wish List

My Cart

My Order History

Reserve & Pick Up

The Store Locator allows you to locate the closest Source For Sports nearest you provided that your browser location services or geolocation services are enabled. You can also search for stores using the Search Bar typing in a valid Postal Code or City into the input field. 

Once you've submitted your query, press the Find Store button, which will list all the stores within any given search in a 250km radius of the location you have entered.

Another way to search stores is by using the Sort By dropdown feature. To enable this button, you must enter a valid Postal Code or City first, then hit Find Store. You will be presented with the Closest Stores to that search, but you can then filter stores based on which categories they sell or which categories you're interested in knowing about.

Try the Store Locator now.



Our privacy practices respecting the information we collect during your visit to the Site are explained in our Privacy Policy, the terms of which are hereby incorporated herein by reference. Your continued use of the Site implies that you acknowledge that you have read our Privacy Policy and agree to its terms, and that you consent to our use of your personal information and the content which you provide us through the Site and any social networking pages such as Facebook, Twitter, Instagram and YouTube in accordance with the terms of and for the purposes set forth in our Privacy Policy, as same may be amended from time to time. Learn More about our Privacy Policy.

Still have questions? Call your local Source For Sports store and speak with the store manager or one of our expert staff directly, or Email support@sourceforsports.com.

We try to keep our prices as up to date as possible on our website to ensure that you are paying the correct price for the item you are looking for. However due to sales and other events, the prices on our website are subject to change at any time.

We feature thousands of products, colors and sizes on our website, and from time to time mistakes happen and products can be mispriced. We reserve the right to refuse to fill an order if, as a result of a system or human error, our descriptions, images or prices are wrong. Remember: if something sounds too good to be true, it probably is. If you see something on the site that doesn't make sense, send us an e-mail or give us a call. We will explain it or, if it is wrong, correct it.

Best Price Promise

At Source For Sports we’re confident in the prices offered in-store. If you find an item available for sale at a lower advertised price by any of our competitors in our local market (100 km radius), we will gladly match that price. If within 14 days of your purchase, you find your purchased item advertised by us or a local competitor at a lower price we will refund the difference

Terms and Conditions:

  1. The competitors price must be:
    • Verifiable by our employees
    • Advertised in Canadian currency
    • Sold by an authorized retailer located in Canada
  2. The advertised item must be the same brand, model, model year and colour, and be in stock and available for purchase that day
  3. Online Prices? We’ll help you do the math and compare prices that include all landed costs to your home.
  4. This policy does not apply to demo/rental products, advertising errors/misprints, rebates, coupons, limited time offers (i.e. grand opening sales, door crasher specials, Boxing Week etc.), close-outs or liquidation items.
  5. Your credit will be in the same form of payment as your original purchase and original receipt and competitor’s ad must be presented in-store for refund.
  6. Store management has the authority to make a judgment call on any competitive price match in the store.

Warranty conditions may apply.

Any potential warranty claims on price matched products could be deferred directly to the manufacturer. Products will not be replaced from our stock at existing in-store prices.

Why am I seeing a different price online than I saw in-store?

As each Source For Sports location is independently owned and operated, the staff at each location has the final authority on pricing for each product they sell, and may choose to sell their products for a lower price than displayed on our website. Our website reflects the manufacturer's suggested retail price for each item displayed on our website.

All online policies are subject to change without notice. Not all Source For Sports locations are subject to the policies of online purchases. Policies pertaining to online purchases do not apply to in-store purchases.

Does Source For Sports sponsor local events and associations?

The sponsorship of local events and associations is at the discretion of each local store. Contact your local Source For Sports for further information using our Store Locator.

Learn More:

About Source For Sports

Store Locator

I have a product that I wish to sell in Source For Sports stores. Who do I contact?

If you have a product that you would like to present to Source For Sports for potential sale in our stores, please send an email to buyers@sourceforsports.com with the subject line “SDC Products”. Include the type of product, your company name, and contact information in the email.

How can I become Source For Sports store?

All inquiries about becoming a Source For Sports store can be emailed to source@sourceforsports.com.

Why should I create a My Account online profile?

Creating an online account is easy, and you’ll have access to a better online experience when browsing and shopping with us. Add personal information for a faster checkout process and a more tailored web experience based on your location and interests. Your information is safe and secure, and by creating an account, you’ll have access to use My Wish List, save My Cart for future purchases, submit product Ratings & Reviews, Track & Manage My Orders, Review My Order History, Manage Credit Cards & Addresses, customize My Store preferences, and Manage My Email Notifications.

Updating & Managing My Account & Personal Information

You can easily manage your personal information in My Account such as your email address, login credentials, subscriptions, shipping information, and more.

Simply navigate to the Sign In link located at the top right of any SourceForSports.com webpage, and sign in using your username and password information.

Questions about My Account? Contact Customer Service at support@sourceforsports.com.

We value your privacy. Please refer to our Privacy Policy for more information.

Learn More:

My Cart

Privacy Policy

Return Policy

Shipping & Pricing Disclaimer

Ratings & Reviews

About Source For Sports

I’ve forgotten my Login and/or Password information.

Click the Sign In link located at the top right of any page on SourceForSports.com, then click on the 'Forgot Password' link. Follow the prompts to retrieve your account information to be verified by you.

Source Nation Email Newsletter

Source Nation is an e-newsletter providing first and instant access to Sales and Events happening at your local Source For Sports store, as well as other Promotions, Contests, Product News, Tips & How To’s for interested users. You can unsubscribe at any time.

How do I unsubscribe from getting email updates and newsletters?

To unsubscribe from email updates and newsletters, click on the Unsubscribe link found at the bottom of the Source For Sports email.

Remember that by unsubscribing from email updates we will no longer be able to communicate special offers, discounts, promotions, and contest information to you.

The My Store feature allows users to easily find the closest Source For Sports location nearest you without the hassle of navigating through our website. This feature showcases the store's address, phone number, store hours, and a link to the local store page for more in-depth information about the sports store. This feature works only when your browser location services or geolocation services are enabled. Otherwise, you'll see a Store Locator button along the top right of the Source For Sports website.

With the My Store feature comes some added benefits, which is the ability to save a store as your Favourite Store for easier navigation to a preferred Source For Sports location. To enable this feature, click or tap the Red Store Box dropdown button and click or tap "Make This My Store". This action will now change the button from "Closest Store" to "My Store".

Top
Back to top