With Source For Sports’ Reserve & Pick Up service, you can still get the products you want even if they’re not available for shipping online. All you need to do is reserve them at a participating store with stock through our website, and then visit that location to pay and pick up. That’s it!

Once you find the product you’re looking for online, you’ll be able to see which Source For Sports stores across Canada have that item available in-store. Once you know where you want to purchase that product, go ahead and click or tap the “Reserve & Pick Up” button and select the closest or your favourite Source For Sports store where the product is available. Once you select your desired store, you’ll need to provide your information for the reservation. Keep in mind that this Reserve & Pick Up feature is only available at participating Source For Sports stores across Canada.

Some processes have changed due to the COVID-19 pandemic.*

Here’s a quick list of what to expect during the process:

STEP 1: Choose Your Product Options

After finding your desired product on our website, the Product Page will allow you to select your desired sizing and colour options to show which store has this unique combination in stock and available for purchase in-store. The “Find In Store” area will update showcasing where this specific size or colour is available.

You can only reserve one (1) product at a time because it’s possible that the store you’re reserving from may not not sell other products you’re looking for.

STEP 2: Proceed to Reserve & Pick Up

Click or tap the red “Reserve & Pick Up” button found under the “Add To Cart” button and beside the “Find In Store” area on a Product Page.

STEP 3: Select the Store You Want to Pick Up From

Here’s where you’ll have the option to pick up your product at one of our participating Source For Sports stores across Canada. Once you select a store, proceed to the next step by clicking or tapping “Continue”.

You’ll notice that some stores may be far away from your location. This just means that this store has your product in stock in Canada regardless of your location. If you’re in a pinch and really want this item, send them an email or give them a call. They’ll be happy to help!

STEP 4: Order Details

This section details your reservation, where to pick your item up, the store hours of operation for the next 2 days, and the ability to update or change the desired location for your reservation pick up.

STEP 5: Contact Information

Fill out the form with your name and contact information so that we can get a hold of you, and so that you receive notifications when your product is ready for pick up.

STEP 6: Reserve Now

Once you’re happy with your reservation, click or tap the “Reserve Now” button to place your official reservation.

* STEP 7: Call Store When You Arrive

To help facilitate a safe experience, please remain in your vehicle upon arrival. Call the store using the phone number listed in your Reserve & Pick Up Order Confirmation email. To help staff with locating your order be sure to reference your email and order ID. Lastly, make sure to have your ID handy for verification.

We are committed to the health and safety of our community. To help with physical distancing while keeping you in A-shape for your game, we are now offering a variety of options to get you your gear. Our stores across Canada are dedicated to offering a number of contactless service options which include Online Ordering with FREE Shipping on orders of $150 or more*, Contactless Reserve & Pick Up through Curbside Pick Up, Local Delivery, as well as accepting orders through calling or emailing store. Learn more about our Contactless Service Options here.

Store experiences may vary by store. Please contact your local store to find out what contactless services they offer in your area.

Once you’ve reserved the product you want, you’ll receive a confirmation email detailing all aspects of your reservation. The store you selected will be notified of your reservation and their team member will walk over to the product, pick it up, and place it on hold for you at their front checkout counter for your arrival. You’ll now receive an email letting you know that your desired product is ready for you to pick up. This email will detail everything you need to know, such as what you ordered, where to pick up your product, what you’ll pay in-store, and the store’s hours of operation. When you arrive at the Source For Sports store fulfilling your reservation, you must provide your Order Confirmation, Name, and present a Valid ID to confirm your order on file. Orders cannot be released to customers without these key pieces of information and identification.

Make sure to pick up your reserved product within 48 hours from the receipt of your Ready For Pick Up confirmation email. Note that products held are removed from store availability, so if for some reason you can’t pick up your reservation within the next 2 days, please go ahead and cancel your reservation order so our team can place the product back on the shelf. You will have the option to cancel your reservation via our website or the emails we send to your provided email address. If you do not notify us of a cancellation, but do not visit your selected store within 48 hours, our team will proceed to place the product back on the shelf thus cancelling your reservation.

How Do I Pay For My Product?

When you arrive at the Source For Sports store fulfilling your reservation, you must provide your Order Confirmation, Name, and present a Valid ID to confirm your order on file. Orders cannot be released to customers without these key pieces of information and identification. At this point, a member of the store’s team will retrieve your item and proceed with the transaction. You can pay for your order using debit, credit, or cash.

It’s that easy! Reserve online, receive our Pick Up Confirmation, and visit us in-store to get your product.

For products that require a proper fit such as clothing, shoes, hockey skates, goalie equipment and more, we recommend setting aside extra time to try these items on when you visit us in-store. If you find a product is a bit too big or small, you’ll already be in the right place to try on another if the store has more sizes available. Particularly for hockey skates, keep in mind once you find the right fit with help from our hockey specialists, you’ll want up to 30 minutes to bake and sharpen your skates so they’re game-ready. Also note that this time suggestion will vary based on how busy the store is that day.

Give it a try and let us know how we did.

Learn More:

Finding a Product Online

My Cart

My Wish List

My Account

Payment Types & Gift Cards

Returns & Exchanges

We understand it is difficult to determine how a product is going to fit when looking at it on a computer screen or mobile device, because of this we have tried to make our return policy as easy as possible. If you are unsatisfied with your purchase in any way, you can return unused items in new condition within 30 days after purchase for a full refund, no questions asked.

Please contact the store that you reserved your product from to arrange an exchange or return as some processes may have changed during the current pandemic.

Learn More about our Return & Exchange Policy.

Our stores across Canada are dedicated to offering a number of contactless service options which include Online Ordering with FREE Shipping on orders of $150 or more*, Contactless Reserve & Pick Up through Curbside Pick Up, Local Delivery, as well as accepting orders through calling or emailing store. Learn more about our Contactless Service Options here.

Store experiences may vary by store. Please contact your local store to find out what contactless services they offer in your area.

Reserve & Pick Up & Contactless Curbside Pick Up is Available these Source For Sports locations across Canada. Learn more about our Contactless Service Options here: